| VP of Global HR at Shape Corporation and Novus Global client, Danielle Smith, talks with David Gerber and Amanda Jaggard. Danielle shares how senior leadership at Shape got involved with Novus and illustrates the ripple effect that had on middle management and the entire organization. The three discuss the unique dynamics between human resources and external coaches, what to do with Meta Performance fatigue, and the difference between consulting and coaching. With a global footprint of more than 4500 employees, Danielle shares specific organization-wide results that have come because of working with Novus Global.